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SmartWpThemes
Keymaster
9 months, 2 weeks ago #4743

The steps you followed are accurate. However, in some cases, if the site/browser is cached, the results may not be displayed. Please ensure to clear the cache, especially if you have applied any cache plugin, and check the results again. If issues persist, kindly repost your query on our private support desk at https://smartwpthemes.com/submit-a-ticket/, providing your site access details. This will allow our technical team to investigate the issue more thoroughly.

Thanks