License activation and domain name

  • neopeacock
    Participant
    1 year, 10 months ago #3650

    Hello, the Manual theme I purchased is currently registered under a domain name such as subname.mysite.com. But I now want to use the top level domain, http://www.mysite.com. How do I migrate this authorization certificate? Can I just delete the website under the second level domain? Or do I have to buy the license again once the domain and theme are bundled and registered? Thanks.

    • This topic was modified 1 year, 10 months ago by neopeacock.
    • This topic was modified 1 year, 10 months ago by neopeacock.
    SmartWpThemes
    Keymaster
    1 year, 10 months ago #3661

    For a single site (both sub-domain & root) where the license is already active, it is not required to have another license but for the new site, a new license is compulsory.

    You don’t have to delete the license or remove the sub-domain installation. Just install the theme inside the root domain and activate the license our system will handle the rest 🙂

    Thanks

    neopeacock
    Participant
    1 year, 9 months ago #3678

    Thank you. That is great.

    walikarsh
    Participant
    1 year, 9 months ago #3704

    I am having similar issues. for me, popup opens, i select the license and then popup closes and says processing on wp. nothing happens after that. back to active again. tried in chrome, safari and edge.

    please help.

    SmartWpThemes
    Keymaster
    1 year, 9 months ago #3718

    This usually happens when some browser’s extensions/addons block our activation popup. As a solution, you can try to disable browser extensions or just try to use a different browser for this operation.

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