Detailed feature breakdown

Core architecture

• Custom Post Type: aikb — stores articles, FAQs, attachments, child posts.
• Taxonomy: aikb_category — hierarchical categories (root + nested).
• Shortcodes & Blocks: below listed shortcodes available.

[aismartbase_knowledgebase][aismartbase_search_form][aismartbase_user_dashboard]and dedicated Gutenberg/Elementor blocks.

Admin

Settings (tabbed)

• Tab One — Post Slug
  • Change article post slug and category slug.
  • Choose editor type: Block (Gutenberg) or Classic when creating articles.
• Tab Two — General
  • On/off features: chat widget, meta fields, voting, email request form, related articles, recently viewed, comments, next/previous links, AJAX search, table of contents, breadcrumbs, featured image/video display
  • On/off features: Choose which meta to show/hide: Views, Likes, Date, Read Time, Post By.
  • On/off features: Reading progress tracker (progress bar at top).
  • On/off features: Flagged posts, Print, Bookmark, Comment Rating Info, Font Size Changer, Browser Text-to-Speech.
• Tab Three — Email
  • Configure request/notification email address.
• Tab Four — Privacy
  • Control voting/rating access (e.g., Logged-in users only).
• Tab Five — Static Text
  • Edit built-in static copy strings used by the plugin.
• Tab Six — OpenAI API
  • Enter OpenAI API Key.
  • Features:
    • Quick Summary inside every article (auto/generate).
    • Chat Widget (Smart Assistance) using OpenAI.
    • AI Content: generate content inside the editor and insert it into the post.
  • Note: Quick Summary depends on API quota — show message when quota or limits are reached.
• Tab Seven — Shortcodes Reference
  • Available shortcode;
    • Knowledgebase UI
    • Knowledgebase Search
    • User Dashboard
• Tab Eight — Reset All Data
  • Reset views and reset voting counters.

Pro Article Manager

• Categories with hover actions: (When access control is defined, each category displays visible information indicating its specific access permissions)
  • Add New Post: Add a new post inside the selected category
  • View: View the category’s UI page on click.
  • Define Category Access: Control who can view articles in this category
    • Access available only to logged-in users
    • Allow by user role
    • Require Purchase to Access
  • Image: Add an image icon for the category.
  • Delete: Delete the category.
    
    
• Article hover actions: Includes the following features with drag-and-drop support for adjusting article order. (Each displayed article will show visible notices about: flagged, rating, access control status, presence of attachments and their access controls, and whether FAQs are included.)
  • Add Child Post: Add a post inside the root article (nested record).
  • Quick Edit: Quickly edit the title.
  • Edit: Redirect to the edit page.
  • View: View the record in the UI section.
  • Define Category Access: Control who can view this article:
    • Access available only to logged-in users
    • Allow by user role
    • Require Purchase to Access
  • Add Attachment: Add multiple attachments inside the article.
    • Drag and drop to adjust the display position of uploaded attachments.
    • Define attachment access:
      • Access available only to logged-in users
      • Allow by user role
  • Add FAQ: Add multiple FAQs inside the article.
    • Drag and drop to adjust the display position of FAQs.
  • Delete: Delete the article.
    
    
• Unassigned articles
  • Display all articles that are not assigned to any category.
    
    
• Guest posts
  • Display all guest posts that users have submitted for easy review.

Pro Category Manager

• Drag-and-drop ordering for root and nested categories.

Pro Analytics

• Purchase insights: Displays purchase information for paid categories and articles, helping you track sales performance and customer engagement.
• Counts: total articles, root categories, subcategories, articles with attachments/FAQ.
• Rating summary (1–5 stars)
• Top 5 viewed – Displays the five most viewed articles.
  • Liked articles – Shows articles that users have liked.
  • Unlinked articles – Shows articles that users have marked as unlinked.
• Flagged posts overview :
  • Green = Flagged as outdated article by 1 user.
  • Yellow = Flagged as outdated article by 2 users.
  • Red = Flagged as outdated article by 3 or more users.

Purchase Info

• Displays in detail purchase information for paid categories and articles, helping you track sales performance and customer engagement.

Editor

• If the OpenAI key is configured, an ‘AI Content’ button will appear in the editor section. Clicking it opens a popup where users can request AI-generated content, which can then be easily inserted into the editor.

Import / Export

• Export: standard WordPress export — note: term meta for categories may be excluded depending on export tools.
• Import: supports importing posts into AI SmartBase including meta fields for a smoother migration.

Frontend behavior & UI

Global

• Chat Widget (Smart Assistance): Chat boot, If OpenAI key is present, search results will be enhanced by AI; otherwise a content-based search is used. Private content is excluded from search results.
  

Category page

• Left:
  • Search box (opens detailed search popup)
    • Search by title
    • Search by content
    • Search by tags
    • Search entire knowledgebase
    • Search within displayed content
  • Tree view of articles (including sub-category articles)
• Middle:
  • Category name
  • Article Counts (excluding private content)
  • Display subcategory names with total article counts (excluding private content)
  • List of articles within the displayed category
• Right:
  • Social share buttons
    
    

Single article page

• Top: Progress bar
  • Progress bar showing reading progress
• Left:
  • Search box (opens detailed search popup)
    • Search by title
    • Search by content
    • Search by tags
    • Search entire knowledgebase
    • Search within displayed content
  • Tree view of articles (including sub-category articles)
• Middle:
  • Breadcrumb navigation
  • Article title
    • Views Count
    • Total Likes
    • Publish/update date
    • Post author name
    • Estimated read time
  • Flag info (logged-in users can mark content as outdated)
  • Bookmark (logged-in users can add bookmarks)
  • 5-star rating display
  • Font size changer for content
  • Print article option
  • Export content as PDF
  • Article summary (visible only after OpenAI integration)
  • Attachments
    • Unlimited attachments
    • Access restricted to logged-in users or specific roles
    • Order attachments using drag-and-drop
  • FAQs
    • Unlimited FAQs
    • Order FAQs using drag-and-drop
  • Voting (yes/no)
  • Submit request
  • Related 5 articles
  • Recently viewed 5 articles
  • 5-star rating (users can rate only once)
  • Next/Previous article links
• Right:
  • Social share buttons
  • Table of content
    
    

ShortCode – User Dashboard

• Dashboard – Quick summary of bookmarked articles, flagged articles, comment ratings, liked/disliked articles, and guest-submitted posts.
• Private Access – Displays categories and articles with paid access, as well as access granted by the admin.
• My Purchases – Shows all payment information for purchased categories and articles.
• Bookmark Articles – Lists all bookmarked articles.
• Flagged Articles – Displays all flagged articles.
• Comment Ratings – Shows all comment ratings.
• Likes/Dislikes – Displays all liked or disliked articles.
• Guest Post – Section where users can submit guest posts.
• Guest Submitted Posts – Displays all submitted guest posts.
• Submitted Tickets – Advance Private Ticket System (ONLY Available via the add-on plugin AI SmartBase Ticket.)
• Settings – Change username and password.
• Logout – Log out from the system.
  
  

ShortCode – Search

The search shortcode is available in both the Block Editor and Elementor. Elementor offers additional design customization options.

• Search by title, content, or tags
• Search within a specific category
  
  

Shortcode – AI knowledgebase

The AI Knowledgebase shortcode is available in both the Block Editor and Elementor, with Elementor offering enhanced design customization options.

Developer Hook

AI SmartBase provides multiple hooks, allowing developers to easily modify and adjust functionality for custom configurations.