Single Page

The Single Article Page provides a comprehensive reading and interaction experience for users. It is designed to make knowledge consumption easier, engaging, and interactive with powerful navigation, feedback, and content management tools.

Top Section

  • Progress Bar: Displays the reading progress of the current article as you scroll, helping readers track how much content remains.

Left Section

  • Search Box
    • Opens a detailed search popup.
    • Search options include:
    • By Title
    • By Content
    • By Tags
    • Entire Knowledgebase
    • Within Displayed Content
  • Tree View of Articles
    • Displays the current category and sub-category articles for quick navigation.

Middle Section

Navigation & Metadata

  1. Breadcrumb Navigation – Helps track the article’s position within the knowledgebase.
  2. Article Title – Clearly displayed at the top.
  3. Views Count – Shows how many times the article has been read.
  4. Total Likes – Displays number of likes received.
  5. Publish/Update Date – Indicates when the article was created or last modified.
  6. Post Author Name – Shows the author’s details.
  7. Estimated Read Time – Provides an idea of how long it will take to read.
  8. Flag Info – Logged-in users can mark content as outdated.
  9. Bookmark – Logged-in users can save articles for later reference
  10. 5-Star Rating Display – Shows overall article rating from users.
  11. Font Size Changer – Readers can adjust text size for better readability.
  12. Text-to-Speech – click on Listen to hear the content as audio.
  13. Print Article – Print-friendly version of the article.
  14. Export Content as PDF – Download and save the article in PDF format.

Article Tools

Article Summary – Available only after OpenAI integration, summarizing content automatically.

Attachments:

  • Unlimited Attachments – Support files can be attached.
  • Access Control – Attachments are restricted to logged-in users or specific roles.
  • Order Control – Drag-and-drop to rearrange attachment order.

FAQs

  • Unlimited FAQs – Add as many FAQs as needed.
  • Order Control – Drag-and-drop to organize FAQ order.

Voting & Feedback

  • Voting (Yes/No) – Simple feedback mechanism
  • Submit Request – Users can submit additional queries or support requests.

Content Recommendations

  • Related 5 Articles – Shows five related articles for further reading.
  • Recently Viewed 5 Articles – Displays the last five articles accessed by the user.
  • 5-Star Rating (One-time per user) – Users can submit a rating once per article.

Navigation Links

  • Next/Previous Article Links – Easy navigation between articles.

Right Section

  • Social Share Buttons – Share the article across popular social platforms.
  • Table of Content – Quick navigation within the article, linked to headings.

Was this helpful?

 

0 out of 0 found this helpful

Still no luck? We can help!

Get in touch with our friendly support team.

Recently Viewed Articles

  • Loading recently viewed articles...
Leave A Comment